Customer experience today is essential to ensure the viability of the business. Thanks to the Internet, consumers no longer adhere…

All small businesses are afraid of large corporations. With its aggressive trade policies they are usually made quickly with a…

More than 80% of buying decisions are emotional, whether we recognize it or not, and we continue segmenting by criteria…

Companies have different ways to achieve their goals and improve their business results. While customer retention seemed that was among…